Overview

WHO WE ARE?

The future is bright for tennis in Canada, and you will be right in the middle of it all at Tennis Canada! A national sport organization with a mission to lead the growth of tennis in Canada and a vision to be a world-leading tennis nation, Tennis Canada seeks to grow participation across the country and develop champions on the international stage. Tennis Canada also owns and operates the world-class National Bank Open presented by Rogers tournaments in Toronto and Montreal, two of the best-run sporting events on the planet which annually bring the globe’s best tennis players to Canada and continue to break attendance records year on year. In recent times, Canadian tennis has enjoyed many historic achievements, including winning the National Bank Open in 2025 and the Billie Jean King Cup in 2023. Join us as we look to build on this exciting momentum and continue to produce incredible results. We are a team of innovators, who are passionate about our work and pursue excellence together everyday.

WHAT WE ARE LOOKING FOR?

Senior HR Generalist

The Senior Human Resources Generalist plays a key role in delivering high-quality, hands-on HR support to employees and leaders in our Toronto office. As the primary and stand-alone HR representative on site, this role is responsible for the full spectrum of day-to-day HR operations while ensuring the consistent application of HR programs, policies, and practices across Tennis Canada.

This position offers a unique opportunity to operate with a high degree of autonomy while serving as a trusted advisor to managers on a wide range of employee matters, from recruitment and onboarding to employee relations and performance management. The Senior Human Resources Generalist partners closely with the national HR team to ensure alignment across offices, share best practices, and contribute operational insights that continuously enhance the employee experience.

Ideal for a proactive HR professional who thrives in a stand-alone role, this position combines operational leadership, relationship management, and collaboration within a dynamic, values-driven organization.

Operational HR Leadership

  • Act as a senior HR advisor to managers and directors on a broad range of human resources matters, including organizational development, compensation, job classification, employee relations, discipline, and performance management.

  • Serve as the primary point of contact for all HR-related matters in the Toronto office, providing timely, professional, and solution-oriented support to employees and leaders.

  • Lead and manage full-cycle recruitment for assigned roles, including permanent, seasonal, and contract positions.

  • Oversee onboarding, offboarding, and the full employee lifecycle, ensuring a consistent and positive employee experience.

  • Advise and support managers in handling employee relations matters, exercising sound judgment and escalating complex or sensitive cases as required.

  • Coordinate and support the performance management process, ensuring timely completion and the delivery of fair, constructive, and development-focused feedback.

  • Ensure compliance with employment legislation, internal policies, and HR procedures.

  • Manage HR administration for the Toronto office, including data accuracy, reporting, and documentation.

Advisory & Collaborative Support

  • Provide coaching and guidance to leaders to strengthen leadership capabilities, support effective people management, and improve team performance.

  • Guide managers in applying consistent and effective people practices aligned with Tennis Canada’s values and organizational objectives.

  • Partner closely with the national HR team to ensure alignment between local practices and organization-wide programs and initiatives.

  • Contribute operational insights and professional expertise to support the continuous improvement of HR processes, tools, and policies.

  • Participate in national HR projects and committees as required (e.g., engagement, DEI, recognition, wellness).

  • Promote a culture of inclusion, respect, and continuous improvement within the Toronto office.

WHO YOU ARE?

  • Post-secondary degree in Human Resources, Industrial Relations, or a related field.
  • Minimum of 10 years of progressive experience in Human Resources, including at least 5 years in an advisory role, with hands-on exposure across all areas of Human Resources (talent acquisition, employee relations, performance management, compensation, learning and development, health & safety, and compliance).
  • Demonstrated experience in a trusted HR advisory role, with a strong ability to provide strategic and practical counsel to leaders and employees.
  • Excellent listening, communication, and influencing skills, with the ability to understand complex situations and deliver thoughtful, people-centered solutions.
  • Strong knowledge of Ontario employment legislation and HR best practices.
  • Proven experience supporting senior leaders on employee relations or talent planning initiatives.
  • Proficiency in MS Office and HRIS platforms – ADP is an asset
  • Bilingualism (English/French) considered an asset.
  • CHRP or CHRL designation preferred but not required. 

WORKING CONDITIONS

  • Full time permanent position
  • Hours of work are monday to friday 9am to 5pm
  • Hybrid remote office schedule (3 days a week in office)
  • Reporting location is the Toronto office

WHAT’S IN IT FOR YOU?

  • Join the team that’s making Canadian tennis history.
  • Be behind the scenes of the National Bank Open
  • Work in a dog friendly environment.
  • Benefit from a generous organisation that truly cares about its employees