Overview

Powered by Passion. United by Purpose. Build for Impact.

At Maple Leaf Sports & Entertainment Partnership (MLSE), we exist to deliver the ultimate fan experience by lifting trophies, spirits, and communities – united as one.

We’re more than a workplace. We are a team of passionate people, boldly building the future of sport and entertainment, together. We believe in the power of play, the strength of collaboration, and the energy that comes from showing up with purpose.

From the ice to the pitch, the hardwood to the digital arena, we’re proud to be the driving force behind the Toronto Maple Leafs (NHL), the Toronto Raptors (NBA), Toronto FC (MLS), Toronto Argonauts (CFL) and development teams with the Toronto Marlies (AHL), Raptors 905 (NBA G League), Toronto FC II (MLS NEXT Pro League) and Raptors Uprising Gaming Club, the Toronto Raptors Esports franchise in the NBA 2K League.

We bring these teams – and world-class entertainment – to life at our iconic venues, including Scotiabank Arena, BMO Field, Coca-Cola Coliseum, Ford Performance Centre, BMO Training Ground, and OVO Athletic Centre. Off the field, we serve up elevated dining at e11even, Real Sports, and our signature club spaces like Hot Stove Club, ScotiaClub, and Platinum Club.

Through MLSE Foundation and MLSE LaunchPad, we use the power of sport to help youth facing barriers reach their full potential. Since 2009, we’ve invested more than $45 million into Ontario communities — and we’re just getting started.

This is what it means to be One MLSE: a culture where everyone plays a role, everyone belongs, and everyone contributes to something bigger than themselves.

So, if you’re ready to play with purpose, grow with passion, and win as one, we’d love to have you on our team.

** We know that great candidates come from a variety of backgrounds and experiences. Even if you do not meet every qualification listed, we encourage you to apply. Your unique perspective, transferable skills, and lived experience may be exactly what we’re looking for. **

Job Description

As a key leader within Maple Leaf Sports & Entertainment (MLSE), the Manager, Production oversees the comprehensive management of all production aspects of an event, as well as overseeing the flawless load-in and set-up of the event to hand over to Event Operations. This role is pivotal in ensuring operational excellence in event execution at MLSE’s fan-facing venues.

Reporting to: Senior Manager, Production

Main Responsibility: Support MLSE’s mandate to provide outstanding client service, event planning, and set-up. This role involves the successful technical coordination and safe supervision of live events, including load-in, set-up, and load-out of the arena, in conjunction with Event Operations.

Position Type: Coverage for Maternity Leave (Contract position)

RESPONSIBILITIES:

  • Act as the main technical contact on behalf of live event providers for any live event technical set-up support as assigned by venue programming, and act as the venue event-labour main point of contact on an event-by-event basis.
  • Build event site technical plans using AutoCAD, managing show build and pre-production with our clients in consultation with our ticketing team from conception to execution.
  • Determine event production requirements; utilize internal and/or source and procure external resources, assign staff, resolve production schedules, and attend the event from load-in through load-out. Determine, place orders for, and confirm internal & external work orders & rental supply orders are complete and signed off.
  • Generate event technical cost estimates after consultation with promoters, producers, and MLSE department contacts, exercising accuracy, thoroughness, and adherence to operational policies and procedures.
  • Ensure employee and patron safety, building integrity, improving manifest and ticket availability within prescribed guidelines, appropriate crew conduct and work ethic, and help maintain regulatory compliance from fire and life-safety, workplace safety, and engineering perspectives.
  • Coordinate and assist clients, promoters, and other show and event providers and producers with event technical, stagehand union, and site safety compliance issues and concerns at all fan-facing venues on an event-by-event basis.
  • Facilitate advantageous event load-in and set-up through thoroughness and accuracy, timely communications, and appropriate supervision & administration.
  • Assist event providers with local IATSE union agreement issues, crew supervision, and prepare timely cost-to-complete estimates and crew settlements.
  • Prepare and distribute event production estimates and expense summaries, plus event activation and execution details within the Live Production department, ensuring accurate communication on all event technical aspects and their effects.
  • Prepare all expense reconciliation documentation, including backup as required, for event settlements and assist in the charting and/or tracking of event cost trends.
  • Develop a keen understanding of all union collective bargaining agreements in place.

QUALIFICATIONS:

  • A positive, winning approach, incorporating personal integrity, confidentiality, and professional discretion and decorum.
  • Diploma or certificate in a stage production-related subject area.
  • 5 to 10 years of experience in live event stage production in various venues.
  • AutoCAD drafting experience is required.
  • Familiarity with Collective Bargaining Agreements and experience working in a unionized environment is a requirement. IATSE experience is preferred.
  • Experience with theatrical and arena event rigging; reading and installing rigging plots.
  • Familiarity with Ontario Ministry of Labour Occupational Health & Safety Act, and Employment Standards Act.
  • Availability to effectively work extended hours, including evenings, weekends, and holidays as required to support our events.
  • Ability to listen, understand, and communicate effectively. Alert, observant, and receptive to change.
  • A self-starter with a professional attitude and natural leadership tendencies, with the capacity to learn and grasp new concepts quickly.
  • Ability to develop professional relationships and an ongoing awareness and responsiveness to excellent client service.
  • Proven ability to work under pressure and handle time-sensitive projects in a fast-paced environment.

Job Posting Compensation Range/Rate: $75,000 – $90,000

We’re glad you’re here. Once you apply, we’ll follow up by email, and you can track everything in your Candidate Portal. Want instant updates? Opt-in for SMS notifications to stay in the loop.

At MLSE, we are committed to building an equitable, diverse and inclusive organization. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. MLSE will provide reasonable accommodation for qualified individuals with disabilities in the job application process. If you have difficulty using our online application system and you need an accommodation due to a disability, please email accommodations@mlse.com. This email is only for accommodation requests. Resumes sent to this email address will not be considered.